Customer Engagement - Text Your Service Customers

50% of your bottom line can be affected by how you communicate with your customers. Learn More

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TEXT Messages Vs. Phone Calls

70% of your customers would rather receive a TEXT message update on the status of their vehicle rather than a phone call. How are you communicating with your customers?

Improve Communication

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TEXTING – The Fastest Form of Communication

90% of TEXT Messages are read within the first 3 Minutes of receiving them. How long do you wait on customers to call you back for approvals?

Get Faster Approvals

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Customer Communication Affects Your Bottom Line

In a 2015 Poll, Dealerships were asked what was the greatest impact to their business’s bottom line… Customer communication – 50%

Increase Bottom Line

Customer Communication with 2-way Text Messaging

70% of your customers prefer TEXT Message updates vs. phone calls

My Dealer Service TEXT Experience
Customer View 2-Way texting with web link to website
My Dealer Service Customer Experience
Sample customer screens viewed on smartphone
**No App to download. MDS only uses the TEXT app and web browser of any smartphone.
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2-Way Texting

Photos & Video

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Estimate Approvals

Mobile Payments

Engage Your Customers with Text Messages

A Text Messaging Platform for Automotive & Heavy Equipment Dealerships

Real-time Satisfaction

Predict CSI with real-time customer satisfaction metrics
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Communication

2-Way TEXT messaging... Engage your customers

Photos & Videos

Send photos & videos of needed repairs to your customers
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Multi-Point Inspections

Create & send digital MPIs to your customer's smartphone
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Estimates

Customers can sign / approve on their smartphone

Mobile Payments

Customers can pay for services on their smartphone
My Dealer Service Customer Engagment Platform

*MDS is completely web-based and works on any device, so there is NO app to download for the service department or the customer!

Experience My Dealer Service Customer Text Messaging
Schedule a 20 minute demo

Schedule Demo