Customer Communication with 2-way Text Messaging
70% of your customers prefer TEXT Message updates vs. phone calls
2-Way texting with web link to website
Sample customer screens viewed on smartphone
**No App to download. MDS only uses the TEXT app and web browser of any smartphone.
Photos & Video
Your customers want Better Communication during the repair process
My Dealer Service is a simple, software solution providing automated customer communication with 2-Way Texting... We Create satisfied and retained customers.
INCREASED, Measurable, Real-time - Customer Satisfaction (CSI)
Our customers see an INCREASE in satisfaction within the 1st month
Reduce calls to your service department
Within the 1st month our customers see a significant reduction in calls
Faster Repair Approvals - TEXT Messaging
90% of TEXT messages are read within the first 3 minutes of receipt
Customers prefer TEXT messages
70% of YOUR customers prefer TEXT message updates VS phone calls
The MDS Customer Engagement Platform Increases Satisfaction
2-Way Texting for Automotive and Heavy Equipment dealerships.
Send photos & videos to your customer and let them approve estimates & make payments all on their smartphone.
Boost Your Customer Satisfaction
Reduce Service Department Calls
No software to install or hardware to buy.